Privacy Policy
Effective Date: 30th July 2024
1. Introduction
Forgd Automation Ltd. (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We may collect and process the following types of information:
- Personal Information: Information that identifies you personally, such as your name, email address, phone number, and payment details.
- Usage Data: Information about how you use our website and services, including your IP address, browser type, and pages visited.
- Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar tracking technologies to improve your browsing experience.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Services: To process transactions, provide customer support, and manage your account.
- To Improve Our Services: To analyse usage patterns, enhance our website, and develop new services.
- To Communicate with You: To send you updates, marketing materials, and other information that may be of interest to you. You can opt-out of marketing communications at any time.
- To Comply with Legal Obligations: To fulfill our legal and regulatory obligations, including responding to lawful requests from public authorities.
4. Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party vendors who provide services on our behalf, such as payment processing, data analysis, and email delivery.
- Legal Compliance: We may disclose your information if required by law or in response to legal processes, such as a court order or subpoena.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
5. Data Security
We take the security of your information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, use, or disclosure. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymise it.
7. Your Rights
You have certain rights regarding your personal information, including the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Request that we correct any inaccuracies in your personal information.
- Erasure: Request that we delete your personal information in certain circumstances.
- Restriction: Request that we restrict the processing of your personal information in certain circumstances.
- Objection: Object to the processing of your personal information for direct marketing purposes.
- Data Portability: Request that we transfer your personal information to another organisation or to you.
To exercise any of these rights, please contact us using the contact details provided below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small data files that are placed on your device when you visit a website. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to read the privacy policies of any third-party websites you visit.
10. International Data Transfers
If you are accessing our services from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand or other countries where our service providers are located. By using our services, you consent to the transfer of your information to countries outside your country of residence, including New Zealand, which may have different data protection laws.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: matt@forgdautomation.com
- Address: Christchurch, New Zealand
By using our Site, you acknowledge that you have read and understood these Terms and agree to be bound by them.